Working with a client to provide a global solution
Decideware has worked with a major advertiser over the past 4 years to grow their online assessment solution, from:
- National to global
- Assessing advertising agencies, only to also include indirect and direct vendors
Decideware was initially engaged to provide a best-in-class software solution to enable an existing, manual agency assessment process. The scope was national (across the US) and the objective was to deliver benefits including:
- Lower administration costs
- Faster project completion times
- A better survey interface and more engagement from stakeholders
- Higher response rates
- Better reports which would clarify the state of agency relationships and how they could be improved
Following the launch and 4 successful waves on reviews, the client asked us to help deploy the solution globally, across all their advertising geographies.
Later, they added non-agency supplier types in indirect and direct supply.
So now we provide a truly global solution which helps the client assess all their strategic suppliers with the one system.
The additional benefits of this program, include:
- Suppliers can be benchmarked across all key variables – geography, supply type, product category, etc
- Economies and efficiencies are captured because one system underpins the assessment of all strategic suppliers
- Costs have been reduced, timelines have been shortened in managing a very large process
- The client has the data it needs to drive a global, continuous supplier performance improvement initiative