Your dedicated advisors.
Partnering with Decideware to achieve your agency relationship management goals unlocks access to our dedicated client services team.
Coupling expert module knowledge with a strategic agency management mindset, we work to enhance and optimize your experience within the Decideware platform. Our firsthand experience informs our personalized, “by the industry, for the industry” approach to customer service. Whether you are a new client or a longtime partner, you’ll receive enterprise-level support from a dynamic team of professionals who will guide your usage of our tools to best serve your goals and drive optimized business decisions.
Decideware platform experts at your fingertips. Professional Service Managers team up with you during implementation to ensure your Decideware modules are tailored to your specific goals. As your agency management approach continues to evolve, Professional Services helps your Decideware modules evolve along with you.
Strategic partners in your agency management process. Client Success Managers stand beside our clients to help guide best use of the Decideware platform, provide industry best-practices across each module, and serve as data analytic advisors. Wherever your agency management journey takes you, Decideware Client Success Managers are with you every step of the way.
Swift Decideware platform customer support & outsourced administration. Our Managed Services Specialists serve as direct Decideware customer support professionals; expert in day-to-day Decideware operation and management. Want to outsource administrative tasks or simply forgot your Decideware password? Managed Service Specialists have you covered!
Meet Our Client Services Team
Head of Professional Services
Head of Client Success
Senior Client Success Manager
Professional Services Manager
Client Development Liaison
Client Success Manager
Managed Service Specialist
Decideware University: Client Resources & Education
The ultimate collection of learning materials, everything Decideware and agency management in one, easy to navigate database.
As a Decideware client, you’ll gain 24/7 access to Decideware University, our suite of versatile online training resources. Each resource within Decideware University has been specifically designed to give our clients and their agency stakeholders the knowledge they need to successfully manage client-agency relationships and performance.
Leverage the tutorials, tools and materials within Decideware University to onboard new stakeholders, help them understand effective agency management, and provide real-time training distilled from Decideware’s thought leaders and delivered via eLearning technologies.
Decideware University offers you:
24/7 On-Demand Training
Agency Management eLearning Courses
Agency Onboarding Resources & Education
Talk with our Expert Advisors
Ready to leverage your personalized Decideware advisory team to improve your agency relationships? Eager to dive into Decideware University’s many training resources for your internal and agency stakeholders? Contact us today to get more information about implementing a Decideware solution within your organization.