Your dedicated advisors.
Partnering with Decideware to achieve your agency relationship management goals unlocks access to our dedicated client services team.
Coupling expert software knowledge with a strategic agency management mindset, we work to enhance and optimize your experience across all Decideware solutions. Our firsthand experience informs our personalized, “by the industry, for the industry” approach to customer service. Whether you are a new client or a longtime partner, you’ll receive enterprise-level support from a dynamic team of professionals who will guide your usage of our tools to best serve your goals and drive optimized business decisions.
Decideware Services
Professional Services
Decideware software experts at your fingertips. Professional Service Managers team up with you during implementation to ensure your Decideware modules are tailored to your specific goals. As your agency management approach continues to evolve, Professional Services helps your Decideware modules evolve along with you.
Client Success
Strategic partners in your agency management process. Client Success Managers stand beside our clients to help guide best use of Decideware tools, provide industry best-practices across each software solution, and serve as data analytic advisors. Wherever your agency management journey takes you, Decideware Client Success Managers are with you every step of the way.
Managed Services
Customer support & outsourced administrative services. Our Managed Services Specialists serve as direct Decideware customer support professionals; expert in day-to-day Decideware operation and management. Want to outsource adminstrative tasks or simply forgot your Decideware password? Managed Service Specialists have you covered!
Meet Our Client Services Team
Corina Moreno
Head of Professional Services
Giles Woodhall
Head of Client Success
Kerry Wagner
Senior Client Success Manager
Dennis Schultz
Professional Services Manager
Raegan Young
Client Success Manager
Vanessa Fontenot
Managed Service Specialist
Shivani Khamesra
Business Intelligence Analyst
Talk with our Expert Advisors
Ready to leverage your personalized Decideware advisory team to improve your agency relationships? Eager to dive into Decideware University’s many training resources for your internal and agency stakeholders? Contact us today to get more information about implementing a Decideware solution within your organization.